FAQs About Our Senior Living CRM Solution

Find answers to some of the most commonly asked questions about our marketing CRM solution. Have a question we didn’t answer in our CRM FAQs? Request a contract to receive more information.

  • Marketing Essentials is set up with one database per community. If your organization requires separate databases for one community, you will need to set up each database as a separate community, which would increase the cost.

  • Marketing Essentials is a simple, cost-effective solution that allows you to set up your marketing program fast and affordably. For just pennies a day, you’ll have Essentials implemented in less than a month. A few features that are included in MatrixCare Marketing (not built into Essentials) include Event Management, Occupancy Management, Wait Lists, Apartment Inventory, Custom Fields and Quick Reports.

    Should your organization need our full Marketing suite, we’ve designed Marketing Essentials to easily accommodate an upgrade to the full product.

  • Pricing is flat rate by community (the number of buildings or users doesn’t matter). Need more pricing information? Request a contract by providing just a few details about your organization.

  • We host group webinars to ensure implementation goes smoothly.

  • The MatrixCare Marketing Essentials solution is only available to new customers.

  • Yes! We offer an eLearning program to get your community up to speed on Marketing Essentials. Once you sign a contract, you’ll receive access to helpful implementation webinars. Plus, we offer online-only support to ensure your questions are answered.

  • To upgrade to the full MatrixCare Marketing product, please contact us today!